My bike won’t turn on?

Let’s double-check that everything is in place for your bike to turn on.

  1. When riding for the first time, be sure to charge the battery until the light on the charger turns green, indicating that it is fully charged. This may take several hours.
  2. Once the bike is fully charged, insert the key into the slot under the bike’s frame and turn both slots counterclockwise until it is in the “ON” position and parallel to the frame. You can find more information about it in the user manual.
  3. Once your key is in the correct position, press and hold the power button on the control panel for a few seconds and your monitor will turn on.

If you have any questions, please don’t hesitate to contact our support team at support@ouloobikes.com

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