Maintenance

What type of maintenance should I be performing on my bike?

We recommend having your bike inspected by a certified and reputable bike mechanic before your first ride, followed by regular maintenance. Best Practices: Store your bike in a clean, dry place to avoid….more

Can my local bike shop work on OULOO Bike

Many, but not all, bike shops are experienced at fixing electric bikes. Some shops that do service e-bikes might not service the brand or type of e-bike you purchased, so it’s important to verify their ability to….more

How to fix brakes that are rubbing or noisy

If the disc brakes are excessively noisy or rub to the point where they stop the wheel within one or two rotations after you stop pedaling, then they may need to be adjusted. We….more

How to maintain battery health

How to store your battery: When storing your battery for a week or longer, we recommend charging it no higher than 75%. At 75%, your battery’s cells will degrade less compared to a higher charge level….more

Chain Removal/Attachment

Part of maintaining a healthy bike is knowing how to remove and reattach your chain. Watch a detailed demonstration on how to perform that process:Follow along using this guide:…more